Frequently Asked Questions
What types of businesses do you work with?
We focus in helping small businesses in the trades and services sector, like electricians, plumbers, builders, and other hands-on professionals who want to grow and streamline their operations in residential and commercial.
How can Berg Consulting help my business?
We focus on making your business run smoother and more efficiently. Whether it’s improving your processes, boosting productivity, building a strong team, or ensuring consistent quality, we offer practical, hands-on solutions that fit your specific needs.
Do I need to have a big business to work with you?
No, you don’t need to be a big business to work with us. Whether you’re just starting out or already established and looking to grow, we’re here to help simplify and improve your operations. We work with businesses of all sizes, including small teams up to 20 staff members.
I only have a small number of staff, why do I need this type of service?
Think big, act smart. Starting with the right systems and processes early on helps lay the groundwork for smooth growth as your business expands. It’s like training an apprentice: the skills and habits they learn in the beginning shape them into a great tradesperson down the road. The same goes for your business— getting the right structure in place now ensures you’ll be ready to handle growth.
What’s your approach to improving my business?
We start with a discovery session to understand your challenges and goals. From there, we create a clear plan tailored to your needs, then work closely with you to implement it step by step with a focus on practical applications and manageable.
How do I get started?
Simply fill out our enquiry form, and we’ll reach out for a quick chat to see if we’re a good fit. From there, we can dive into your specific needs and build a plan to help your business thrive.
How can you help my business if you’re not qualified in my specific trade?
I have over 18 years of experience in business operations, project management, leadership, including 8 years on the tools. During that time, I gained hands-on knowledge of how trade businesses operate, from technical skills to managing projects on-site. My focus now is on helping you streamline your business, improve processes, and boost productivity, so you can focus on your trade. Think of it as having a coach who understands the challenges of running a trade business, guiding you to run things more smoothly.
Do you offer other services such as Sales and Marketing or Finance?
While Sales and Marketing or Finance aren’t our core services yet, we plan to add these in the future. For now, we’re happy to discuss your challenges and offer guidance, always with a focus on enhancing your customer experience. If we can’t help directly, we can often point you in the right direction.
What if I don’t have the budget or capability to tackle all improvements in one hit?
We understand that every business has its limitations, and we’re flexible in our approach. We can break down the improvements into smaller, manageable steps, so you can tackle each piece at your own pace. This way, you can see progress without feeling overwhelmed, and we can adjust as your budget and capabilities grow.
I am time poor; do you do the work for us?
We can prepare as much detail as needed to make things easier for you. However, you are the subject matter expert (SME) in your trade and business, so there will be times when we need your input to provide the necessary details and fill in the blanks. We’ll handle the heavy lifting, but your expertise is key to getting it right.
Do you offer only coaching? I enjoy doing the leg work but need guidance
Yes, absolutely! We offer coaching services for those who want to stay hands-on but need guidance to navigate the process. We’ll provide the direction and insights, and you can do the leg work with confidence.
What are your engagement standards?
We offer flexible engagement options to suit your needs. You can choose a day rate based on a time-and-materials approach, or we can provide a fixed quote for specific projects. In the future, we’ll also be introducing membership programs for ongoing support, so you’ll have more options to work with us as your business grows.