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Already Lost Before You Sent the Quote

The mark-up vs margin mistake quietly costing trade businesses profit!

Most trade businesses think they lose money during the job.

Labour blows out. Materials cost more. Something goes wrong.

But the reality is simpler.

The profit was already gone before the quote was sent.

.
Material
20%
Labour
25%
Equipment
30%

A lot of tradies price work like this:

Add up the costs.
Throw a percentage on top.
Send the quote.

Maybe it’s:

20% on materials -  25% on labour - 30% on equipment

It feels reasonable.

The problem is that percentage is usually mark-up, not margin.

And if you think they are the same thing, your pricing is already off.

ChatGPT Image Mar 24, 2026, 12_46_04 PM

When pricing is built on the wrong assumption, the job starts with less profit than you think.

So when the job is underway and normal things happen like:

Labour runs slightly longer - Materials cost a bit more -You spend time managing the job - Admin, vehicles, insurance and overheads hit.

The profit disappears.

This is why many trade businesses say things like:

“We’re turning over good money but there’s nothing left.”

They blame the job.

But the real issue started earlier.

The quote was never strong enough in the first place.

Because margin is what actually runs the business.

From that margin you still need to pay for things like:

  • vehicles
  • insurance
  • admin and office costs
  • quoting time
  • project management
  • business profit

If the margin is too small, the job can look profitable on paper but still struggle to support the business.

.

That is why better businesses think in margin, not just mark-up

Mark-Up
Is the percentage you add on top of the cost of a job.

It answers the question:
“What should I add to the cost?”

Margin
Is the percentage of the final sale price that becomes gross profit for the business.

It answers the question:
“How much of this job does the business actually keep?”

Simple Example

Job cost: $1,000

If you add 20% mark-up

Sell price = $1,200
Profit = $200

But the margin is not 20%.

It is:

$200 ÷ $1,200 = 16.7%

That difference might not look big on one job.

But across dozens or hundreds of jobs a year, it becomes serious money.

When quoting, most tradies don’t price the whole job at once.

They build it up from individual line items like:

  • Materials
  • Labour hours
  • Subcontractors
  • Equipment hire

Each of those lines still needs to produce the margin your business requires.

So, the process is simple:

  1. Work out the cost of the item
  2. Decide the margin the business needs
  3. Work backwards to the sell price

Material cost = $100

Let’s say your business needs a 20% margin. First convert the margin into the number you divide by.

You do this by:

  1.  Subtracting the margin from 100%.
  2. 100% − 20% = 80%
  3. Then convert that to a decimal:
  4. 80% = 0.80

Now calculate the sell price.

  1. Sell Price = Cost ÷ 0.80
  2. $100 ÷ 0.80 = $125

So the quote line becomes:

Material supply = $125

That gives:

Profit = $25
Margin = 20%


Example: Labour Line

Labour cost = $80 per hour

Target margin = 20%

Sell price =

  1. $80 ÷ 0.80 = $100 per hour

So, your labour rate becomes $100/hour.


Why this matters:

Many tradies do this instead:

Cost = $100
Add 20% mark-up → Sell for $120

But that only produces 16.7% margin, not 20%.

That small gap repeated across every line item in every quote slowly erodes the profitability of the entire job.

ChatGPT Image Mar 24, 2026, 01_29_45 PM

The Shift

When you measure properly:

Pricing becomes intentional
Problems show up early - Decisions get faster - Profit becomes predictable - You can improve your business using real information

You stop reacting to results. - You start controlling them.

This is the same idea discussed in the previous blog about measuring your business properly.

Tracking things like:

  1. labour hours vs quoted hours
  2. material costs vs estimate
  3. job performance
  4. gross profit %

 

Understanding margin is simply another part of measuring the business.

Need Help?

If you want help pricing jobs properly, I’ve created a simple tool for trade businesses.

It includes:

  1. A pricing template
  2. A mark-up vs margin reference guide
  3. A quick way to check if your quotes produce the margin, you think they do

 Beause when you understand the numbers behind your business, you start unlocking its hidden potential - and the next level of performance

Download it here.

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